Terms of service
Customer Information
Terms of Service
Last Updated: October 12, 2026
Welcome to our online store. These Terms of Service explain the conditions that apply when you visit our website, browse our products, or place an order. Please read them carefully before using our services.
01 Overview
Throughout these Terms of Service, “we,” “us,” and “our” refer to the operator of this website. We provide this website, its content, products, and services subject to these terms and any policies referenced herein.
Our store offers selected merchandise, which may include outdoor apparel, jackets, outerwear, footwear, accessories, and outdoor gear.
By visiting our website or making a purchase, you agree to these Terms of Service. If you do not agree, please discontinue use of our website.
02 Online Store Terms
You confirm that you are legally permitted to use this website and make purchases under the laws applicable to you.
You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws while using our website.
You must not transmit viruses, malicious code, or other harmful material through our services.
03 General Conditions
We reserve the right to refuse service for lawful reasons and, where permitted by law, to limit or cancel quantities purchased per person, household, or order.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our prior written permission.
04 Products & Pricing
We make reasonable efforts to display product descriptions, images, colors, sizes, and other details accurately. Actual colors and appearance may vary depending on your device or display settings.
Product descriptions, availability, and prices may change without notice. We reserve the right to discontinue products where permitted by law.
Promotions and clearance discounts apply only to eligible products and are subject to the terms displayed with each offer.
05 Orders & Payments
You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.
Orders are subject to acceptance and product availability. Where permitted by law, we may reject or cancel orders because of suspected fraud, pricing errors, inventory discrepancies, or inaccurate information.
If payment has been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method, subject to applicable law.
Contact customer service promptly if you need to correct an order. Changes or cancellations may not be possible after processing begins.
06 Shipping & Delivery
Available shipping methods, estimated delivery times, shipping fees, and applicable promotions are shown at checkout or in our Shipping Policy.
Delivery dates are estimates unless expressly guaranteed. Delays may occur because of carrier operations, weather, customs processing, incorrect addresses, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. Additional charges may apply where permitted by law and disclosed in advance.
07 Returns & Refunds
Eligible products may be returned in accordance with our Return & Refund Policy. Return deadlines, item condition requirements, shipping costs, and refund procedures are described in that policy.
Nothing in these Terms of Service limits consumer rights that cannot be waived under applicable law.
08 Promotions & Discounts
We may offer seasonal sales, clearance events, promotional codes, free-shipping offers, and other special promotions.
Each offer may have eligibility requirements, minimum purchase amounts, exclusions, or expiration dates. These conditions will be disclosed where applicable.
We reserve the right to modify or discontinue promotions where permitted by law. Advertised savings apply only as described in the relevant offer.
09 Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and analytics tools.
Third-party services may be governed by their own terms and privacy policies. We encourage you to review those policies before using their services.
10 Intellectual Property
Website content, including text, graphics, photographs, designs, page layouts, logos, and other materials, is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, or commercially exploit protected content without authorization, except as permitted by law.
Brand names and trademarks belong to their respective owners. Unless expressly stated otherwise, this website does not claim to be operated by, affiliated with, endorsed by, or officially authorized by Eddie Bauer. Any brand references must comply with applicable laws.
11 Privacy
Personal information submitted through our store is handled in accordance with our Privacy Policy.
We may process information needed to operate the website, process transactions, fulfill orders, provide customer support, prevent fraud, and comply with legal obligations, as described in our Privacy Policy.
12 Errors & Inaccuracies
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
Where permitted by law, we may correct errors, update information, or cancel affected orders. If a correction affects your order, we will take reasonable steps to notify you where appropriate.
13 Prohibited Uses
You may not use our website or its content to:
- Engage in unlawful or fraudulent activities.
- Violate applicable laws or regulations.
- Infringe intellectual-property rights.
- Submit false or misleading information.
- Upload malicious code or compromise website security.
- Collect personal information without authorization.
- Interfere with website operations or availability.
We may restrict access for prohibited activities where permitted by law.
14 Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted, timely, secure, or error-free access to our website.
Nothing in this section excludes or limits a warranty or consumer right that cannot legally be excluded or limited.
15 Limitation of Liability
To the fullest extent permitted by law, the website operator will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or purchased products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
16 Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless the website operator and its service providers against third-party claims and reasonable expenses arising from your unlawful use of the website or material violation of these Terms.
This provision does not apply where indemnification is prohibited by applicable law.
17 Termination
These Terms remain effective unless terminated by you or us. You may stop using our website at any time.
We may suspend or terminate access if we reasonably believe you have violated these Terms or where otherwise permitted by law.
Termination does not affect rights or obligations that arose before termination.
18 Governing Law
These Terms will be governed by the laws applicable to the website operator and the transaction, without limiting mandatory consumer-protection rights available under the laws of your place of residence.
Disputes will be handled by a court or other competent authority with jurisdiction under applicable law.
19 Changes to These Terms
We may update these Terms to reflect changes in our business practices, website features, or legal requirements.
The latest version will be posted on this page with a revised “Last Updated” date. Please review this page periodically for updates.
20 Contact Information
If you have questions about these Terms of Service, please contact our customer support team.
Email: info@eddiebauershop.com
Please include your order number when contacting us about a purchase so that we can assist you efficiently.